WEBVTT 1 00:00:00.188 --> 00:00:02.771 (upbeat music) 2 00:00:06.510 --> 00:00:08.110 Ben, thank you so much for being here today. 3 00:00:08.110 --> 00:00:10.340 It's terrific to have you share your perspectives 4 00:00:10.340 --> 00:00:12.830 about getting value from car data. 5 00:00:12.830 --> 00:00:15.320 Thank you, Alex, thank you for having me here today. 6 00:00:15.320 --> 00:00:17.610 Cars have recently become the most sophisticated 7 00:00:17.610 --> 00:00:20.717 and expensive technology mass-market gadget 8 00:00:20.717 --> 00:00:23.460 that is basically being bought by everybody. 9 00:00:23.460 --> 00:00:25.460 They have millions of lines of software code 10 00:00:25.460 --> 00:00:27.490 that generate vast amounts of data 11 00:00:27.490 --> 00:00:29.320 but it seems like the industry has trouble 12 00:00:29.320 --> 00:00:30.657 to really unlock their value. 13 00:00:30.657 --> 00:00:32.700 And you have recently crossed to the milestone 14 00:00:32.700 --> 00:00:35.380 of having more than 18 million cars globally connected 15 00:00:35.380 --> 00:00:36.830 to your platform. 16 00:00:36.830 --> 00:00:38.280 So what is your strategy? 17 00:00:38.280 --> 00:00:40.340 What would you say is making up your success? 18 00:00:40.340 --> 00:00:41.173 That's true. 19 00:00:41.173 --> 00:00:42.350 We are growing rapidly. 20 00:00:42.350 --> 00:00:47.020 2019, we ramped up about 12-13 million vehicles 21 00:00:47.020 --> 00:00:49.090 and it's really becoming faster and faster. 22 00:00:49.090 --> 00:00:51.470 And I think really that the reason we are growing fast 23 00:00:51.470 --> 00:00:53.400 is the value we generate. 24 00:00:53.400 --> 00:00:55.060 Most of the car manufacturers 25 00:00:55.060 --> 00:00:58.150 don't want to build all the technology needed 26 00:00:58.150 --> 00:01:00.100 and if you talk to the data consumers 27 00:01:00.100 --> 00:01:02.490 on the other side, they will tell you, 28 00:01:02.490 --> 00:01:05.090 we don't want API for every car manufacturer 29 00:01:05.090 --> 00:01:06.650 and different data dictionary 30 00:01:06.650 --> 00:01:09.930 and each one has his own privacy and different rules. 31 00:01:09.930 --> 00:01:12.500 Everybody prefers someone in the middle. 32 00:01:12.500 --> 00:01:14.696 You are moving into having more and more partnerships. 33 00:01:14.696 --> 00:01:17.540 I would also suspect that the number of conflicts 34 00:01:17.540 --> 00:01:18.910 is also going up because you need 35 00:01:18.910 --> 00:01:20.820 to manage between those different parties 36 00:01:20.820 --> 00:01:22.950 so how do you actually manage the trade-offs there? 37 00:01:22.950 --> 00:01:26.020 I think we have complexities on both sides 38 00:01:26.020 --> 00:01:27.810 of the platform. 39 00:01:27.810 --> 00:01:30.960 We enable, for example, the providers of the data 40 00:01:30.960 --> 00:01:33.030 to provide us blacklists. 41 00:01:33.030 --> 00:01:35.530 I think that also the decision that we made 42 00:01:35.530 --> 00:01:37.573 is to stay in the platform level. 43 00:01:38.670 --> 00:01:40.810 We had many requests, Otonomo, 44 00:01:40.810 --> 00:01:42.480 can you help us to do the scoring? 45 00:01:42.480 --> 00:01:45.600 Can you help us with the accident reconstruction? 46 00:01:45.600 --> 00:01:48.180 And we are very careful not to compete 47 00:01:48.180 --> 00:01:49.790 with our ecosystem. 48 00:01:49.790 --> 00:01:51.830 So part of it is really knowing 49 00:01:51.830 --> 00:01:53.950 what we do best and staying there. 50 00:01:53.950 --> 00:01:55.580 We've been looking now on one side 51 00:01:55.580 --> 00:01:58.000 on your direct customers, the OEMs, 52 00:01:58.000 --> 00:02:00.880 as well as on the potential data consumers. 53 00:02:00.880 --> 00:02:02.320 Now, there's a third party, of course, 54 00:02:02.320 --> 00:02:04.050 into this which is the end user 55 00:02:04.050 --> 00:02:05.690 who is providing his data. 56 00:02:05.690 --> 00:02:08.160 Don't we expect that at some point in time, 57 00:02:08.160 --> 00:02:09.810 we actually will compensate 58 00:02:09.810 --> 00:02:12.940 the end consumer for him sharing the data? 59 00:02:12.940 --> 00:02:14.550 And actually something being happening 60 00:02:14.550 --> 00:02:17.840 to his data that he may not have full control about? 61 00:02:17.840 --> 00:02:19.640 We took a stand from day one, 62 00:02:19.640 --> 00:02:23.460 the driver or the car owner, depending on the country 63 00:02:23.460 --> 00:02:26.193 or the use case, is the owner of the data. 64 00:02:27.310 --> 00:02:29.560 And the OEM is the custodian of the data. 65 00:02:29.560 --> 00:02:32.370 He controls it but the data really belongs 66 00:02:32.370 --> 00:02:33.930 to the driver or the owner. 67 00:02:33.930 --> 00:02:36.030 To get the approval of the driver 68 00:02:36.030 --> 00:02:39.110 or his support to use the data is by creating value. 69 00:02:39.110 --> 00:02:40.860 If I bring to you services 70 00:02:40.860 --> 00:02:44.286 that will benefit you, you'll be happy to share your data. 71 00:02:44.286 --> 00:02:45.924 Having said that, 72 00:02:45.924 --> 00:02:48.130 we really see a lot of initiatives 73 00:02:48.130 --> 00:02:50.825 by OEMs to create additional value. 74 00:02:50.825 --> 00:02:54.250 For example, the car manufacturer, the OEM might come 75 00:02:54.250 --> 00:02:56.427 to you and say, "You know what? 76 00:02:56.427 --> 00:02:57.993 "If you share your data, 77 00:02:58.917 --> 00:03:02.780 I'll give you two services for free for three months." 78 00:03:02.780 --> 00:03:04.900 Or you might see a car manufacturer come 79 00:03:04.900 --> 00:03:07.180 and say "If you share your data, 80 00:03:07.180 --> 00:03:10.690 we'll reduce five euros from the monthly leasing." 81 00:03:10.690 --> 00:03:13.410 We will have a pretty complicated web 82 00:03:13.410 --> 00:03:14.890 of interactions happening 83 00:03:14.890 --> 00:03:16.840 between all of those different players. 84 00:03:16.840 --> 00:03:19.550 How do you actually get to setting the right prices? 85 00:03:19.550 --> 00:03:22.350 There're a lot of unique things around data. 86 00:03:22.350 --> 00:03:24.850 Data is something that you can sell over and over. 87 00:03:25.930 --> 00:03:30.010 When providing GPS from the vehicle, 88 00:03:30.010 --> 00:03:32.470 we might provide it to your insurance company once 89 00:03:32.470 --> 00:03:34.670 for usage-based insurance. 90 00:03:34.670 --> 00:03:37.190 We might provide it again to a parking service 91 00:03:37.190 --> 00:03:38.510 to help you to find parking 92 00:03:38.510 --> 00:03:40.470 and again, maybe to a smart city 93 00:03:40.470 --> 00:03:41.720 to improve the city 94 00:03:41.720 --> 00:03:43.320 but it will have different value 95 00:03:43.320 --> 00:03:46.130 and different costs associated with every time. 96 00:03:46.130 --> 00:03:47.910 A lot of what we done in the last four years 97 00:03:47.910 --> 00:03:49.090 is really build the knowledge 98 00:03:49.090 --> 00:03:50.929 and the algorithms around it 99 00:03:50.929 --> 00:03:54.550 to know first what segments wants the data 100 00:03:54.550 --> 00:03:56.970 and what use cases in each segment. 101 00:03:56.970 --> 00:03:59.750 And what data is needed for each one of those use cases. 102 00:03:59.750 --> 00:04:01.730 And then to understand the range, 103 00:04:01.730 --> 00:04:03.550 the comfort zone for the data. 104 00:04:03.550 --> 00:04:05.778 What's the value of the data for the service? 105 00:04:05.778 --> 00:04:07.750 How much they are willing to pay 106 00:04:07.750 --> 00:04:09.880 and etcetera and build this knowledge. 107 00:04:09.880 --> 00:04:11.460 The refresh rate of the data. 108 00:04:11.460 --> 00:04:15.130 Is the data coming every 10 seconds or every 10 minutes? 109 00:04:15.130 --> 00:04:16.460 The latency of the data. 110 00:04:16.460 --> 00:04:19.980 If you think about the full value that can be created out 111 00:04:19.980 --> 00:04:22.760 of car data, I guess nobody knows what that number is 112 00:04:22.760 --> 00:04:25.851 but what would you say are the most interesting 113 00:04:25.851 --> 00:04:28.000 and most valuable places? 114 00:04:28.000 --> 00:04:31.100 Everybody likes to talk about UBI, usage-based insurance 115 00:04:31.100 --> 00:04:35.270 but I think today penetration is less than 2% in the market 116 00:04:35.270 --> 00:04:37.640 and in some countries, it's almost a taboo. 117 00:04:37.640 --> 00:04:39.340 I think there are about a dozen horses 118 00:04:39.340 --> 00:04:41.470 that will make it to the finish line. 119 00:04:41.470 --> 00:04:44.120 We see some interesting use cases coming out 120 00:04:44.120 --> 00:04:46.650 around residual value of vehicles. 121 00:04:46.650 --> 00:04:48.610 So when someone come and sells the car, 122 00:04:48.610 --> 00:04:51.267 think about the world when you can check the car data 123 00:04:51.267 --> 00:04:53.570 and come with some reports saying 124 00:04:53.570 --> 00:04:56.380 what's the value of the status of the vehicle? 125 00:04:56.380 --> 00:04:59.383 We see a lot of value in the concierge economy. 126 00:04:59.383 --> 00:05:01.510 Someone to come and view your car 127 00:05:01.510 --> 00:05:05.930 or clean the car or you bought something on the web 128 00:05:05.930 --> 00:05:08.420 and it will be delivered to your vehicle. 129 00:05:08.420 --> 00:05:11.710 Improving your life using data. 130 00:05:11.710 --> 00:05:12.667 Given all these complexities 131 00:05:12.667 --> 00:05:14.000 and the changes that are happening, 132 00:05:14.000 --> 00:05:15.400 if you taking now the long view, 133 00:05:15.400 --> 00:05:17.033 the five- to ten-year view, 134 00:05:18.470 --> 00:05:20.810 what is your dream image? 135 00:05:20.810 --> 00:05:22.690 What is the positive outcome 136 00:05:22.690 --> 00:05:24.950 that we would expect out of using data and creating value for the whole setup 137 00:05:27.860 --> 00:05:29.540 of the industry and the consumer? 138 00:05:29.540 --> 00:05:31.760 What's like the long-term picture you're dreaming of? 139 00:05:31.760 --> 00:05:33.200 I hope to see a future 140 00:05:33.200 --> 00:05:35.460 where Otonomo is helping to build value 141 00:05:35.460 --> 00:05:36.717 around the vehicle. 142 00:05:36.717 --> 00:05:39.040 Using data to enable services 143 00:05:39.040 --> 00:05:43.650 that will make our life better, our life safer, 144 00:05:43.650 --> 00:05:45.448 our life more convenient 145 00:05:45.448 --> 00:05:48.250 and we'll make all these driving journey 146 00:05:48.250 --> 00:05:50.410 of the car ownership experience better 147 00:05:50.410 --> 00:05:53.750 by making a large ecosystem of services enabled 148 00:05:53.750 --> 00:05:54.980 around the vehicle. 149 00:05:54.980 --> 00:05:57.110 Ben, thank you so much for spending the time today 150 00:05:57.110 --> 00:05:58.810 with us and let's now work 151 00:05:58.810 --> 00:06:00.280 on building this bright future then 152 00:06:00.280 --> 00:06:02.749 where we really get the value out of car data. 153 00:06:02.749 --> 00:06:04.960 Thank you, thank you for seeing me today. 154 00:06:04.960 --> 00:06:07.010 It was a real pleasure chatting with you.