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(upbeat music)
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Ben, thank you so much for being here today.
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It's terrific to have you share your perspectives
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about getting value from car data.
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Thank you, Alex, thank you for having me here today.
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Cars have recently become the most sophisticated
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and expensive technology mass-market gadget
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that is basically being bought by everybody.
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They have millions of lines of software code
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that generate vast amounts of data
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but it seems like the industry has trouble
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to really unlock their value.
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And you have recently crossed to the milestone
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of having more than 18 million cars globally connected
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to your platform.
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So what is your strategy?
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What would you say is making up your success?
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That's true.
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We are growing rapidly.
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2019, we ramped up about 12-13 million vehicles
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and it's really becoming faster and faster.
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And I think really that the reason we are growing fast
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is the value we generate.
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Most of the car manufacturers
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don't want to build all the technology needed
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and if you talk to the data consumers
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on the other side, they will tell you,
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we don't want API for every car manufacturer
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and different data dictionary
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and each one has his own privacy and different rules.
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Everybody prefers someone in the middle.
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You are moving into having more and more partnerships.
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I would also suspect that the number of conflicts
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is also going up because you need
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to manage between those different parties
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so how do you actually manage the trade-offs there?
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I think we have complexities on both sides
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of the platform.
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We enable, for example, the providers of the data
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to provide us blacklists.
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I think that also the decision that we made
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is to stay in the platform level.
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We had many requests, Otonomo,
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can you help us to do the scoring?
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Can you help us with the accident reconstruction?
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And we are very careful not to compete
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with our ecosystem.
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So part of it is really knowing
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what we do best and staying there.
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We've been looking now on one side
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on your direct customers, the OEMs,
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as well as on the potential data consumers.
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Now, there's a third party, of course,
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into this which is the end user
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who is providing his data.
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Don't we expect that at some point in time,
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we actually will compensate
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the end consumer for him sharing the data?
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And actually something being happening
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to his data that he may not have full control about?
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We took a stand from day one,
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the driver or the car owner, depending on the country
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or the use case, is the owner of the data.
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And the OEM is the custodian of the data.
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He controls it but the data really belongs
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to the driver or the owner.
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To get the approval of the driver
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or his support to use the data is by creating value.
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If I bring to you services
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that will benefit you, you'll be happy to share your data.
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Having said that,
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we really see a lot of initiatives
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by OEMs to create additional value.
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For example, the car manufacturer, the OEM might come
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to you and say, "You know what?
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"If you share your data,
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I'll give you two services for free for three months."
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Or you might see a car manufacturer come
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and say "If you share your data,
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we'll reduce five euros from the monthly leasing."
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We will have a pretty complicated web
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of interactions happening
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between all of those different players.
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How do you actually get to setting the right prices?
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There're a lot of unique things around data.
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Data is something that you can sell over and over.
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When providing GPS from the vehicle,
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we might provide it to your insurance company once
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for usage-based insurance.
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We might provide it again to a parking service
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to help you to find parking
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and again, maybe to a smart city
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to improve the city
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but it will have different value
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and different costs associated with every time.
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A lot of what we done in the last four years
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is really build the knowledge
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and the algorithms around it
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to know first what segments wants the data
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and what use cases in each segment.
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And what data is needed for each one of those use cases.
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And then to understand the range,
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the comfort zone for the data.
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What's the value of the data for the service?
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How much they are willing to pay
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and etcetera and build this knowledge.
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The refresh rate of the data.
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Is the data coming every 10 seconds or every 10 minutes?
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The latency of the data.
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If you think about the full value that can be created out
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of car data, I guess nobody knows what that number is
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but what would you say are the most interesting
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and most valuable places?
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Everybody likes to talk about UBI, usage-based insurance
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but I think today penetration is less than 2% in the market
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and in some countries, it's almost a taboo.
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I think there are about a dozen horses
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that will make it to the finish line.
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We see some interesting use cases coming out
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around residual value of vehicles.
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So when someone come and sells the car,
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think about the world when you can check the car data
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and come with some reports saying
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what's the value of the status of the vehicle?
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We see a lot of value in the concierge economy.
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Someone to come and view your car
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or clean the car or you bought something on the web
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and it will be delivered to your vehicle.
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Improving your life using data.
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Given all these complexities
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and the changes that are happening,
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if you taking now the long view,
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the five- to ten-year view,
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what is your dream image?
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What is the positive outcome
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that we would expect out of using data and creating value for the whole setup
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of the industry and the consumer?
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What's like the long-term picture you're dreaming of?
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I hope to see a future
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where Otonomo is helping to build value
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around the vehicle.
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Using data to enable services
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that will make our life better, our life safer,
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our life more convenient
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and we'll make all these driving journey
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of the car ownership experience better
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by making a large ecosystem of services enabled
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around the vehicle.
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Ben, thank you so much for spending the time today
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with us and let's now work
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on building this bright future then
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where we really get the value out of car data.
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Thank you, thank you for seeing me today.
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It was a real pleasure chatting with you.