WEBVTT 1 00:00:00.000 --> 00:00:03.837 Is generative AI a blessing or a curse? The short answer is that 2 00:00:03.837 --> 00:00:07.215 it is both. For example, think about the potential for training 3 00:00:07.215 --> 00:00:10.301 and skills development. From a reporting perspective, 4 00:00:10.301 --> 00:00:15.557 we are seeing the output of greater insights and speed of real-time 5 00:00:15.557 --> 00:00:18.893 reporting, which empowers decision-making. 6 00:00:19.310 --> 00:00:21.896 An increasingly common experience is 7 00:00:21.896 --> 00:00:26.151 with chatbots that are designed to engage and answer questions 8 00:00:26.484 --> 00:00:31.448 and even provide guidance and insights. From a risk management perspective, 9 00:00:31.448 --> 00:00:35.493 generative AI is very helpful in the drafting and updating 10 00:00:35.827 --> 00:00:41.249 of policy documents, improving compliance, and providing guidelines. 11 00:00:41.374 --> 00:00:44.502 Business can also benefit from the use of generative 12 00:00:44.502 --> 00:00:48.465 AI in control testing. Let's talk about the risks. 13 00:00:48.631 --> 00:00:53.845 The speed of adoption of generative AI is accelerating the potential 14 00:00:53.845 --> 00:00:58.558 for bad actors and criminals to learn about and exploit business risks. 15 00:00:58.725 --> 00:01:03.730 For example, we are already seeing more advanced phishing and scam attacks 16 00:01:04.022 --> 00:01:07.484 that are using highly authentic human content. 17 00:01:07.567 --> 00:01:11.863 And the threat that is making a lot of news headlines recently 18 00:01:12.238 --> 00:01:15.283 is how generative AI has the potential 19 00:01:15.283 --> 00:01:19.829 to accelerate the violation of copyright and intellectual property 20 00:01:19.829 --> 00:01:23.833 ownership, as well as disclosure of confidential information. 21 00:01:24.000 --> 00:01:29.005 Generative AI has the potential to disrupt nearly every industry. 22 00:01:29.798 --> 00:01:34.886 It promises both competitive advantage and exposes companies 23 00:01:34.886 --> 00:01:40.350 to a whole series of new risks that previously were not considered. 24 00:01:40.767 --> 00:01:46.106 Without a doubt, generative AI will change the way we do business forever. 25 00:01:46.314 --> 00:01:49.818 We at BCG are uniquely positioned 26 00:01:49.984 --> 00:01:54.114 to support our clients in this journey 27 00:01:54.239 --> 00:01:59.077 to implement and scale the usage of GenAI.