WEBVTT

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<v ->The public sector prizes stability</v>

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and deliberation by design.

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Notions of fairness, equity, and careful consensus tend

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to guide decision-making.

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However, in these times, careful consensus falls short.

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Today, the public sector needs to be resilient.

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(light music)

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A resilient organization must be adaptive

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to changing circumstances.

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Take for example, the government's preparedness for 2020

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and a massive health care crisis.

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For years, the federal government stockpiled

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medical equipment and PPE,

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but the stockpile ebbed and flowed

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as the political and health environment changed.

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The national stockpile is designed to ensure

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that supplies needed are available

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in a fast-moving pandemic.

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However, when it came time to put these resources to use,

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our level of preparedness and the adaptiveness

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of our distribution systems were found lacking.

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As the recent pandemic took hold,

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the systems that could quickly gather data

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and pivot with new information

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were able to thrive during the pandemic.

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Companies, for example General Motors, switched production

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to deliver over one million face masks,

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66,000 face shields, and over 600 ventilators.

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Then GM shifted back to car production

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and they delivered exceptional results.

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A great example of adaptiveness.

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In contrast, other supply chains,

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particularly offshore supply chains, were unable to flex.

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A resilient government must be ready for tough times.

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It must have the necessary redundancy

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and the leverage to flex it.

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It must have the capacity to sense, to learn,

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and to adapt to change.

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(light music)