WEBVTT 1 00:00:00.270 --> 00:00:03.600 - You can hybrid your relationship with the patient. 2 00:00:03.600 --> 00:00:05.100 That single action 3 00:00:05.100 --> 00:00:08.285 could knock 1 or 2% off the global emissions. 4 00:00:08.285 --> 00:00:11.118 (inspiring music) 5 00:00:14.160 --> 00:00:16.440 - At BCG, we define two moonshots. 6 00:00:16.440 --> 00:00:18.180 One is artificial intelligence. 7 00:00:18.180 --> 00:00:21.150 The other one is climate and sustainability. 8 00:00:21.150 --> 00:00:24.090 What is your agenda on climate and sustainability? 9 00:00:24.090 --> 00:00:27.000 I know you have net zero ambition and goals, 10 00:00:27.000 --> 00:00:30.150 so how do you think about that as a company? 11 00:00:30.150 --> 00:00:31.620 - We're taking that a stage further, 12 00:00:31.620 --> 00:00:33.000 and I personally am involved, 13 00:00:33.000 --> 00:00:34.953 and it's a real calling for me. 14 00:00:35.790 --> 00:00:37.920 I'm part of the Sustainable Markets Initiative 15 00:00:37.920 --> 00:00:41.250 with King Charles in the UK 16 00:00:41.250 --> 00:00:43.350 working with a bunch of CEOs 17 00:00:43.350 --> 00:00:48.240 to say, "OK, health care is 5% of the emissions." 18 00:00:48.240 --> 00:00:51.333 Five percent of emissions, more than airlines. 19 00:00:52.440 --> 00:00:56.730 Half of that is the delivery of health care. 20 00:00:56.730 --> 00:00:58.710 Patient gets in car, drives to inner city, 21 00:00:58.710 --> 00:01:01.140 can't park, drives around, goes to hospital, 22 00:01:01.140 --> 00:01:04.170 hospital's overheated, over-cooled, depending, 23 00:01:04.170 --> 00:01:06.870 and is well lit 24 hours a day, 24 00:01:06.870 --> 00:01:09.067 and then you're in there thinking, 25 00:01:09.067 --> 00:01:13.957 "If half of that 5% is that journey 26 00:01:13.957 --> 00:01:15.727 to getting, being given a medicine, 27 00:01:15.727 --> 00:01:18.817 then repeatedly going back with a chronic disease, 28 00:01:18.817 --> 00:01:20.340 what can we do?" 29 00:01:20.340 --> 00:01:22.080 And I think we learned in COVID 30 00:01:22.080 --> 00:01:25.560 you can hybrid your relationship with a patient, 31 00:01:25.560 --> 00:01:28.920 and you should be seeing them virtually 32 00:01:28.920 --> 00:01:30.780 and face-to-face blended. 33 00:01:30.780 --> 00:01:32.250 That single action 34 00:01:32.250 --> 00:01:37.050 could knock 1 or 2% off the global emissions, just that, 35 00:01:37.050 --> 00:01:41.490 so I play a part advocating for that, helping shape that, 36 00:01:41.490 --> 00:01:45.720 campaigning for that at COP27, soon to be COP28. 37 00:01:45.720 --> 00:01:48.390 I think we need the work, the big work, 38 00:01:48.390 --> 00:01:50.790 the work by the elevator, the poster, 39 00:01:50.790 --> 00:01:52.770 but we need the day-to-day work 40 00:01:52.770 --> 00:01:56.100 that everybody feels responsible at every level, 41 00:01:56.100 --> 00:01:57.930 not including the delivery of health care 42 00:01:57.930 --> 00:01:59.980 and how we work with health care systems.