WEBVTT 1 00:00:03.026 --> 00:00:04.600 Hello, I'm Daniel Gheno. 2 00:00:04.600 --> 00:00:07.003 Welcome to our techno centre in France. 3 00:00:07.003 --> 00:00:10.086 (light techno music) 4 00:00:12.490 --> 00:00:15.083 Since 2015, I am the senior vice president 5 00:00:15.083 --> 00:00:17.550 for our medium voltage line of business. 6 00:00:17.550 --> 00:00:19.950 And, on top of that, since last year, 7 00:00:19.950 --> 00:00:22.030 I'm driving the agile transformation 8 00:00:22.030 --> 00:00:24.503 of our entire energy management business. 9 00:00:27.770 --> 00:00:31.070 Schneider Electric is a 180-year-old company. 10 00:00:31.070 --> 00:00:33.820 We had to reinvent ourselves many times. 11 00:00:33.820 --> 00:00:37.000 We had to acknowledge that our historical capacity 12 00:00:37.000 --> 00:00:40.070 to generate growth by innovation was dulling. 13 00:00:40.070 --> 00:00:42.570 We identified three challenges: 14 00:00:42.570 --> 00:00:46.730 customers with increasingly tailor-made expectations, 15 00:00:46.730 --> 00:00:47.873 evolving faster; 16 00:00:49.330 --> 00:00:52.750 competitors, with more emerging players 17 00:00:52.750 --> 00:00:54.350 and more and more local players, 18 00:00:54.350 --> 00:00:56.981 by definition extremely agile; 19 00:00:56.981 --> 00:00:59.980 and employees with new kinds of expectations 20 00:00:59.980 --> 00:01:02.143 in terms of purpose or autonomy. 21 00:01:04.510 --> 00:01:07.680 We simply built a comprehensive transformation plan 22 00:01:07.680 --> 00:01:09.540 based on three pillars. 23 00:01:09.540 --> 00:01:13.730 Experimentation: allowing people to learn by doing, 24 00:01:13.730 --> 00:01:16.440 by providing them the right level of coaching 25 00:01:16.440 --> 00:01:19.190 so that they can test new practises. 26 00:01:19.190 --> 00:01:22.039 Learning: we had to help the team 27 00:01:22.039 --> 00:01:25.440 identify new areas for study 28 00:01:25.440 --> 00:01:27.370 and then provide them with learning materials, 29 00:01:27.370 --> 00:01:31.290 such as online courses, webinars, videos, newsletters. 30 00:01:31.290 --> 00:01:35.090 And then, at last, scaling: 31 00:01:35.090 --> 00:01:38.510 building an enhanced operating model 32 00:01:38.510 --> 00:01:42.260 that would not only support the ongoing cultural changes 33 00:01:42.260 --> 00:01:44.050 but amplify them. 34 00:01:44.050 --> 00:01:47.840 Scaling agile implies major changes. 35 00:01:47.840 --> 00:01:51.624 Breaking the silos between countries or functions; 36 00:01:51.624 --> 00:01:54.640 defragmented resource allocation, 37 00:01:54.640 --> 00:01:56.840 for example, rethinking the role of experts; 38 00:01:58.170 --> 00:02:00.480 changing leadership style; 39 00:02:00.480 --> 00:02:03.453 minimising interdependencies between teams. 40 00:02:05.540 --> 00:02:09.010 Let me try to quote a few success factors. 41 00:02:09.010 --> 00:02:10.910 Start as soon as you can, 42 00:02:10.910 --> 00:02:14.003 giving you the means to support, to coach, to train people. 43 00:02:15.330 --> 00:02:17.370 Always start with the "why" 44 00:02:17.370 --> 00:02:19.740 and don't try to solve everything. 45 00:02:19.740 --> 00:02:22.110 I have bad news, agile will not solve 46 00:02:22.110 --> 00:02:24.410 every problem of your company. 47 00:02:24.410 --> 00:02:25.840 And last but not least, 48 00:02:25.840 --> 00:02:28.330 even if we speak of a cultural change, 49 00:02:28.330 --> 00:02:31.230 find a way, relevant to your company, 50 00:02:31.230 --> 00:02:34.433 to measure the progress and define a clear starting point. 51 00:02:36.630 --> 00:02:38.490 I don't believe that you can build 52 00:02:38.490 --> 00:02:41.240 such a transformation plan by yourself. 53 00:02:41.240 --> 00:02:43.170 You need an outside perspective. 54 00:02:43.170 --> 00:02:47.490 You need somebody helping you take a bit of distance, 55 00:02:47.490 --> 00:02:50.260 understanding really what are your pain points, 56 00:02:50.260 --> 00:02:53.100 and setting the right level of challenge. 57 00:02:53.100 --> 00:02:56.300 And I want to be very fair-and that's not to please BCG- 58 00:02:56.300 --> 00:02:58.473 we would not be there without them. 59 00:02:59.960 --> 00:03:03.160 We have been able to make some business impact 60 00:03:03.160 --> 00:03:05.080 already very visible. 61 00:03:05.080 --> 00:03:07.520 We are now realising innovation 62 00:03:07.520 --> 00:03:11.250 in waves of 12 to 24 months 63 00:03:11.250 --> 00:03:14.660 instead of 4 to 5 year projects before. 64 00:03:14.660 --> 00:03:17.950 In 2021, energy management divisions 65 00:03:17.950 --> 00:03:21.210 will start launching a certain number of offers 66 00:03:21.210 --> 00:03:24.870 which are the results of this agile transformation. 67 00:03:24.870 --> 00:03:28.120 Hundreds of customers are now embarked 68 00:03:28.120 --> 00:03:29.820 on the art of innovation 69 00:03:29.820 --> 00:03:32.720 far before the commercial launches. 70 00:03:32.720 --> 00:03:34.530 That's amazing. 71 00:03:34.530 --> 00:03:38.447 (light techno music concludes)