The game is changing,
going digital is not enough,
winning banks of tomorrow will need to be smarter,
closer to their customers, more relevant, and with faster insights.
Introducing Smart Banking AI by BCG X,
a powerful accelerator that puts customer-centric
analytics and insights at the center of key client processes.
Our analytics-based software solution delivers pivotal customer insights,
empowers relationship managers with high-value leads,
and redefines the customer experience.
It enables banks to take control of customer value across multiple
use cases, such as cross-sell, smart retention, and risk monitoring.
And it can be deployed right now
with modular building blocks that allow high customizability,
regardless of your internal analytics and IT capabilities.
For banks facing major implementation challenges,
Smart Banking AI can also be deployed as an analytics-as-a-service subscription,
once you have built up internal analytics expertise
and infrastructure, we hand it over as an in-house solution.
Either way, you're never locked into a single approach.
So how does it work?
First, Smart Banking AI aggregates customer transactional
and behavioral data into a single platform.
Machine learning algorithms leverage this data to deliver real-time
insights into customers needs, challenges, and satisfaction levels.
The algorithms can predict that a customer is considering
a home purchase and may soon need a mortgage,
or that a business banking customer is increasingly dissatisfied
with the bank's services.
Because Smart Banking AI is modular,
you can select the module best suited to advance your strategic objectives.
Next Best Solution identifies new cross-selling and upselling
opportunities that can increase revenue by 10%.
Retention provides insights
on customers at risk of attrition.
Analytic Risk Monitoring provides early
warnings of deteriorating credit and efficiently steer credit processes.
Pricing offers personalized pricing suggestions for loans.
Credit Decisioning automates loan approvals to speed up the application process.
Harnessing the power of data
and analytics should be at the top of every financial institutions agenda.
Leading banks using the Smart Banking AI approach
have achieved breakthrough efficiency and competitive advantage.
Are you ready to take the leap?
Discover Smart Banking AI by BCG X.