WEBVTT 00:00:01.120 --> 00:00:02.560 The game is changing, 00:00:02.560 --> 00:00:04.760 going digital is not enough, 00:00:04.760 --> 00:00:07.440 winning banks of tomorrow will need to be smarter, 00:00:07.440 --> 00:00:11.840 closer to their customers, more relevant, and with faster insights. 00:00:13.880 --> 00:00:17.440 Introducing Smart Banking AI by BCG X, 00:00:17.520 --> 00:00:20.520 a powerful accelerator that puts customer-centric 00:00:20.520 --> 00:00:24.280 analytics and insights at the center of key client processes. 00:00:24.680 --> 00:00:28.960 Our analytics-based software solution delivers pivotal customer insights, 00:00:29.160 --> 00:00:32.400 empowers relationship managers with high-value leads, 00:00:32.400 --> 00:00:34.960 and redefines the customer experience. 00:00:35.040 --> 00:00:38.680 It enables banks to take control of customer value across multiple 00:00:38.680 --> 00:00:43.320 use cases, such as cross-sell, smart retention, and risk monitoring. 00:00:44.040 --> 00:00:45.760 And it can be deployed right now 00:00:45.760 --> 00:00:48.840 with modular building blocks that allow high customizability, 00:00:49.080 --> 00:00:52.560 regardless of your internal analytics and IT capabilities. 00:00:53.160 --> 00:00:56.120 For banks facing major implementation challenges, 00:00:56.120 --> 00:01:01.160 Smart Banking AI can also be deployed as an analytics-as-a-service subscription, 00:01:01.240 --> 00:01:04.120 once you have built up internal analytics expertise 00:01:04.120 --> 00:01:07.440 and infrastructure, we hand it over as an in-house solution. 00:01:08.000 --> 00:01:11.160 Either way, you're never locked into a single approach. 00:01:11.560 --> 00:01:13.040 So how does it work? 00:01:13.360 --> 00:01:16.840 First, Smart Banking AI aggregates customer transactional 00:01:17.040 --> 00:01:19.840 and behavioral data into a single platform. 00:01:19.840 --> 00:01:23.320 Machine learning algorithms leverage this data to deliver real-time 00:01:23.320 --> 00:01:27.760 insights into customers needs, challenges, and satisfaction levels. 00:01:28.000 --> 00:01:30.640 The algorithms can predict that a customer is considering 00:01:30.640 --> 00:01:33.640 a home purchase and may soon need a mortgage, 00:01:33.760 --> 00:01:37.200 or that a business banking customer is increasingly dissatisfied 00:01:37.200 --> 00:01:38.760 with the bank's services. 00:01:39.880 --> 00:01:42.240 Because Smart Banking AI is modular, 00:01:42.240 --> 00:01:46.600 you can select the module best suited to advance your strategic objectives. 00:01:46.680 --> 00:01:50.360 Next Best Solution identifies new cross-selling and upselling 00:01:50.360 --> 00:01:53.600 opportunities that can increase revenue by 10%. 00:01:54.600 --> 00:01:56.400 Retention provides insights 00:01:56.400 --> 00:01:58.760 on customers at risk of attrition. 00:01:59.640 --> 00:02:02.120 Analytic Risk Monitoring provides early 00:02:02.120 --> 00:02:06.640 warnings of deteriorating credit and efficiently steer credit processes. 00:02:07.120 --> 00:02:10.680 Pricing offers personalized pricing suggestions for loans. 00:02:10.840 --> 00:02:15.400 Credit Decisioning automates loan approvals to speed up the application process. 00:02:19.480 --> 00:02:20.880 Harnessing the power of data 00:02:20.880 --> 00:02:24.800 and analytics should be at the top of every financial institutions agenda. 00:02:25.240 --> 00:02:28.040 Leading banks using the Smart Banking AI approach 00:02:28.040 --> 00:02:30.920 have achieved breakthrough efficiency and competitive advantage. 00:02:31.760 --> 00:02:33.640 Are you ready to take the leap? 00:02:33.640 --> 00:02:37.080 Discover Smart Banking AI by BCG X.