WEBVTT 1 00:00:00.080 --> 00:00:00.640 Hi, Vikas. 2 00:00:00.640 --> 00:00:01.640 Thanks for being here. 3 00:00:01.920 --> 00:00:02.640 Hi, Gigi, how are you? 4 00:00:02.640 --> 00:00:02.760 Good. 5 00:00:03.400 --> 00:00:06.720 Vikas, talk to us about the value of alliances at BCG. 6 00:00:07.200 --> 00:00:10.960 It's a very interesting time to be in alliances, Gigi. If you 7 00:00:10.960 --> 00:00:14.440 think about every company essentially being a technology 8 00:00:14.440 --> 00:00:18.880 company--and in these days of AI, every company is an AI company-- 9 00:00:18.880 --> 00:00:22.400 our clients are increasingly looking to us for our 10 00:00:22.400 --> 00:00:26.760 perspectives on how to navigate this complex and ever-changing 11 00:00:26.760 --> 00:00:30.880 technology landscape and they're actually looking for BCG's 12 00:00:30.880 --> 00:00:34.600 perspectives and ability and our capabilities, really 13 00:00:34.600 --> 00:00:37.280 understanding the world of technology. 14 00:00:37.480 --> 00:00:41.880 And so alliances with key technology platform providers 15 00:00:41.880 --> 00:00:46.240 with systems integrators are an essential part of our being able 16 00:00:46.240 --> 00:00:48.200 to deliver value to our clients. 17 00:00:48.920 --> 00:00:50.080 And specifically GenAI, 18 00:00:50.080 --> 00:00:50.760 How do GenAI 19 00:00:50.840 --> 00:00:54.480 partnerships add value to your relationships with clients? 20 00:00:55.840 --> 00:00:57.680 Well, the world of GenAI 21 00:00:57.680 --> 00:00:59.720 is changing so rapidly. 22 00:00:59.840 --> 00:01:03.320 If you look at where things are today versus where they are, you 23 00:01:03.320 --> 00:01:07.400 know, six months even from now, it's a completely different landscape. 24 00:01:07.400 --> 00:01:11.000 And so for our clients navigating the world of 25 00:01:11.000 --> 00:01:13.720 generative AI and really thinking about the different 26 00:01:13.720 --> 00:01:19.960 ways in which that may help them change their organization is a 27 00:01:19.960 --> 00:01:22.680 top-of-mind CEO, board-level issue. 28 00:01:23.120 --> 00:01:27.840 And so we are very much in the thick of that conversation and 29 00:01:27.840 --> 00:01:31.880 many companies have to navigate, do we build, do we buy, 30 00:01:31.880 --> 00:01:33.240 do we partner. 31 00:01:33.960 --> 00:01:37.280 And we are building relationships across the vast 32 00:01:37.280 --> 00:01:40.960 and interesting array of generative AI companies that's 33 00:01:40.960 --> 00:01:44.320 out there today to help our clients navigate this. 34 00:01:44.320 --> 00:01:48.880 So how do your alliances at BCG help deliver value to clients? 35 00:01:49.960 --> 00:01:52.800 We think of the value coming in four different ways. 36 00:01:53.640 --> 00:01:56.520 So our clients are using technology today. 37 00:01:56.840 --> 00:02:00.360 In many cases they're not getting the full value from that technology. 38 00:02:00.360 --> 00:02:04.360 So the first category is really around helping them unlock the 39 00:02:04.360 --> 00:02:07.400 value that's already in their technology spans. 40 00:02:07.440 --> 00:02:11.080 So that's category one, and we call that "optimize." 41 00:02:11.520 --> 00:02:15.800 There's a second category, which is reimagining functions and 42 00:02:15.800 --> 00:02:19.560 thinking about what the potential of customer service, 43 00:02:19.560 --> 00:02:24.360 of finance, of HR, the future of that could be, enabled by technology. 44 00:02:24.680 --> 00:02:29.360 So that's a whole other category of value, and that we call "reshape." 45 00:02:29.760 --> 00:02:34.000 There's a third area, which is, technology enables our clients 46 00:02:34.000 --> 00:02:38.000 to do something completely different--be in new businesses, 47 00:02:38.000 --> 00:02:40.400 participate in new, new ecosystems. 48 00:02:40.800 --> 00:02:42.760 So that's a whole third category of value. 49 00:02:42.760 --> 00:02:44.360 We call that area of value "invent." 50 00:02:44.360 --> 00:02:45.120 So that's a third. 51 00:02:45.520 --> 00:02:48.680 And then some clients are actually dreaming really big and 52 00:02:48.680 --> 00:02:51.840 looking across the entire organization, the entire enterprise. 53 00:02:52.280 --> 00:02:55.720 And so that's the fourth area where clients are really 54 00:02:55.720 --> 00:02:59.680 reimagining what their organization looks like top to bottom. 55 00:02:59.800 --> 00:03:04.040 So many different ways for us to really help our clients get the 56 00:03:04.040 --> 00:03:07.120 maximum from partnerships and from technology.