WEBVTT

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I have the great pleasure to announce
this year’s Wealth Report, which is our 20th edition.

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This year, we have taken a very
special format: 20 – 20 – 20.

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Which means we’re looking back at the last two
decades, and we’re also looking ahead to 2040

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and also actually looking into the next 20 years of
wealth management to create a vision of the future for wealth.

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Tomorrow’s clients – generation X, Y, Z and also the
millennials – they definitely want more from wealth managers.

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Client needs will change and with that also the interaction
and service models of wealth managers accordingly.

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In the future, we believe that bespoke solutions and smart,
client-tailored metrics will be the new standards.

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And also, when you look at investments and the product
palette, it will need to be more fun, more individual,

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more innovative with a very strong emotional connection,
very close to the individual values of each one of the clients

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that wealth managers would like to attract
and would like to holistically serve.

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As a  result, we see economics changing –
and they will change even more in the future.

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Margins will further decline, and the
question will remain:

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Where is the value a client is willing to pay for?

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Therefore, emphasizing relationships rather than products,

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also, emphasizing value delivered
rather than pure investment focus

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is something that is definitely going to play
a very significant role in the future.