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(light upbeat music)

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<v Kevin>This is not a story about ERP.</v>

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It's a story about leadership, discipline,

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and building a digital backbone

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strong enough to power the future of industrial operations.

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<v ->We are making essential</v>

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heat-protection materials and solutions

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for all the modern building materials of this world.

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So we started with 50-plus sites.

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Today, still in the middle

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of the implementation of this project,

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we are at 76 production sites.

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The year after COVID, the global demand came back.

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We were not prepared for that kind of velocity, at all.

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And we realized, our company

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doesn't have the processes it needs.

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<v ->It was this very fragmented data,</v>

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so we would never have the end-to-end view.

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It was not fit for the future

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and was actually preventing RHI Magnesita to grow.

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<v Stefan>That was the moment where we said,</v>

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"We have to digitalize our end-to-end supply chain."

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So we went from an ERP-replacement concept

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to a total greenfield redesign.

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And that's when we contacted BCG.

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<v ->Our big advantage was that we had already</v>

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the large-scale support of BCG

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during the merger of RHI Magnesita.

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That's why also we so fast it was easy to reconnect again.

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<v ->We brought BCG in</v>

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because we knew that this transformation

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would be very complex

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and we would like to learn

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from their experience with other customers.

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<v ->We basically have the understanding</v>

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of what RHI Magnesita really needs,

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deep understanding of the strategy

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and the different functions.

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With Platinion, we actually knew

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how an architecture landscape can look like.

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<v ->So we implemented an SAP S/4HANA system</v>

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in a two-tier architecture

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combining private and public cloud.

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<v ->With the two-tier approach, we are very, very advanced.</v>

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<v ->We started the journey with RHI Magnesita</v>

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in partnership with SAP

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to help them build their digital roadmap

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and identify the transformation of the ERP core

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to a modular data-centric platform

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as the key lever for success.

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<v ->What we really liked about BCG</v>

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is that they became part of our organization

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and they consistently spoke up

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and told us what we need to improve.

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And then they helped us to bring resources

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and knowledge to actually execute this improvement.

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(upbeat music)

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<v Paulina>The approach that we do as BCG Platinion</v>

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is to go into the teams, be part of the team,

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working with the teams hands-on.

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We used the state-of-the-art automation and AI tooling.

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<v ->The essence is creating a sizable economic value</v>

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by standardization and automation.

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Colleagues from BCG Platinion helped us to reconnect

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to best practices how to execute such a program.

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<v ->We established a very thorough value case</v>

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across all business units,

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and that then became the foundation

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of the three to four years return on investment

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that we targeted.

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<v ->Your efficiency just dramatically goes up</v>

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and your source of errors dramatically goes down

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and then your customer service is almost perfect

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and it's super predictable.

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And the better we're digitalized,

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the more we are standardized,

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the easier acquisitions can be integrated.

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And that's where the value comes from.