WEBVTT 1 00:00:01.930 --> 00:00:05.220 AI is complex, because the words mean 2 00:00:05.220 --> 00:00:07.083 different things to different people. 3 00:00:08.350 --> 00:00:11.560 Explaining what is possible and deciding on the big bets, 4 00:00:11.560 --> 00:00:13.260 this is the power of AI. 5 00:00:13.260 --> 00:00:16.270 We are able to create a new model, an AI model, 6 00:00:16.270 --> 00:00:17.500 based on synthetic data, 7 00:00:17.500 --> 00:00:20.110 which is of similar accuracy to the one that is created 8 00:00:20.110 --> 00:00:21.000 on real data. 9 00:00:21.000 --> 00:00:24.370 A key part of the success is the change management. 10 00:00:24.370 --> 00:00:26.970 Many of the technologies that we're introducing 11 00:00:26.970 --> 00:00:28.208 into our operations, 12 00:00:28.208 --> 00:00:30.580 it's really designed to make the life of the frontline 13 00:00:30.580 --> 00:00:32.130 a lot easier. 14 00:00:32.130 --> 00:00:35.810 When you see somebody who is not a believer in AI 15 00:00:35.810 --> 00:00:37.630 starts believing in AI, 16 00:00:37.630 --> 00:00:39.619 those are the best parts of my job. 17 00:00:39.619 --> 00:00:40.850 (upbeat music) 18 00:00:40.850 --> 00:00:43.040 Getting significant benefits from artificial intelligence 19 00:00:43.040 --> 00:00:45.030 is difficult for organizations. 20 00:00:45.030 --> 00:00:48.170 Our research finds that only 10% of organizations do. 21 00:00:48.170 --> 00:00:49.410 Why? 22 00:00:49.410 --> 00:00:50.710 In this podcast series, 23 00:00:50.710 --> 00:00:55.197 we're talking to a few leaders from that 10% to find out. 24 00:00:55.197 --> 00:00:57.400 "Me, Myself, and AI" is a podcast 25 00:00:57.400 --> 00:01:00.020 on artificial intelligence from business. 26 00:01:00.020 --> 00:01:02.950 I'm Sam Ransbotham, Professor of Information Systems 27 00:01:02.950 --> 00:01:06.280 at Boston College and from MIT's Sloan Management Review. 28 00:01:06.280 --> 00:01:07.740 And I'm Shervin Khodabandeh 29 00:01:07.740 --> 00:01:10.230 from Boston Consulting Group. 30 00:01:10.230 --> 00:01:12.430 MIT, SMR, and BCG have been researching 31 00:01:12.430 --> 00:01:15.460 artificial intelligence together now for four years. 32 00:01:15.460 --> 00:01:18.350 And we've been speaking to leading practitioners of AI 33 00:01:18.350 --> 00:01:21.750 about what they're doing with AI and how they're doing it. 34 00:01:21.750 --> 00:01:23.940 We'll drop our first podcast episodes, 35 00:01:23.940 --> 00:01:27.420 talking with Walmart and Humana, on October 20th. 36 00:01:27.420 --> 00:01:29.780 In the meantime, read more about our research 37 00:01:29.780 --> 00:01:33.883 and follow along at sloanreview.mit.edu/AI. 38 00:01:34.920 --> 00:01:36.570 That URL is long, Sam. 39 00:01:36.570 --> 00:01:38.670 Can we put it in the show notes? 40 00:01:38.670 --> 00:01:39.503 Good idea. 41 00:01:39.503 --> 00:01:41.480 Shervin, are we ready to do this? 42 00:01:41.480 --> 00:01:42.740 Absolutely, Sam. 43 00:01:42.740 --> 00:01:44.419 Let's go for it. 44 00:01:44.419 --> 00:01:47.586 (upbeat music fades)