WEBVTT

1
00:00:01.930 --> 00:00:05.220
<v ->AI is complex, because the words mean</v>

2
00:00:05.220 --> 00:00:07.083
different things to different people.

3
00:00:08.350 --> 00:00:11.560
<v ->Explaining what is possible and deciding on the big bets,</v>

4
00:00:11.560 --> 00:00:13.260
this is the power of AI.

5
00:00:13.260 --> 00:00:16.270
<v ->We are able to create a new model, an AI model,</v>

6
00:00:16.270 --> 00:00:17.500
based on synthetic data,

7
00:00:17.500 --> 00:00:20.110
which is of similar accuracy to the one that is created

8
00:00:20.110 --> 00:00:21.000
on real data.

9
00:00:21.000 --> 00:00:24.370
<v ->A key part of the success is the change management.</v>

10
00:00:24.370 --> 00:00:26.970
Many of the technologies that we're introducing

11
00:00:26.970 --> 00:00:28.208
into our operations,

12
00:00:28.208 --> 00:00:30.580
it's really designed to make the life of the frontline

13
00:00:30.580 --> 00:00:32.130
a lot easier.

14
00:00:32.130 --> 00:00:35.810
<v ->When you see somebody who is not a believer in AI</v>

15
00:00:35.810 --> 00:00:37.630
starts believing in AI,

16
00:00:37.630 --> 00:00:39.619
those are the best parts of my job.

17
00:00:39.619 --> 00:00:40.850
(upbeat music)

18
00:00:40.850 --> 00:00:43.040
<v ->Getting significant benefits from artificial intelligence</v>

19
00:00:43.040 --> 00:00:45.030
is difficult for organizations.

20
00:00:45.030 --> 00:00:48.170
Our research finds that only 10% of organizations do.

21
00:00:48.170 --> 00:00:49.410
Why?

22
00:00:49.410 --> 00:00:50.710
<v ->In this podcast series,</v>

23
00:00:50.710 --> 00:00:55.197
we're talking to a few leaders from that 10% to find out.

24
00:00:55.197 --> 00:00:57.400
<v ->"Me, Myself, and AI" is a podcast</v>

25
00:00:57.400 --> 00:01:00.020
on artificial intelligence from business.

26
00:01:00.020 --> 00:01:02.950
I'm Sam Ransbotham, Professor of Information Systems

27
00:01:02.950 --> 00:01:06.280
at Boston College and from MIT's Sloan Management Review.

28
00:01:06.280 --> 00:01:07.740
<v ->And I'm Shervin Khodabandeh</v>

29
00:01:07.740 --> 00:01:10.230
from Boston Consulting Group.

30
00:01:10.230 --> 00:01:12.430
<v ->MIT, SMR, and BCG have been researching</v>

31
00:01:12.430 --> 00:01:15.460
artificial intelligence together now for four years.

32
00:01:15.460 --> 00:01:18.350
<v ->And we've been speaking to leading practitioners of AI</v>

33
00:01:18.350 --> 00:01:21.750
about what they're doing with AI and how they're doing it.

34
00:01:21.750 --> 00:01:23.940
<v ->We'll drop our first podcast episodes,</v>

35
00:01:23.940 --> 00:01:27.420
talking with Walmart and Humana, on October 20th.

36
00:01:27.420 --> 00:01:29.780
In the meantime, read more about our research

37
00:01:29.780 --> 00:01:33.883
and follow along at sloanreview.mit.edu/AI.

38
00:01:34.920 --> 00:01:36.570
<v ->That URL is long, Sam.</v>

39
00:01:36.570 --> 00:01:38.670
Can we put it in the show notes?

40
00:01:38.670 --> 00:01:39.503
<v ->Good idea.</v>

41
00:01:39.503 --> 00:01:41.480
Shervin, are we ready to do this?

42
00:01:41.480 --> 00:01:42.740
<v ->Absolutely, Sam.</v>

43
00:01:42.740 --> 00:01:44.419
Let's go for it.

44
00:01:44.419 --> 00:01:47.586
(upbeat music fades)